1/5

posted Sep-12-2011

Needed to get some minutes right away (tonight, after business closed) before travelling out of the country. I need the minutes to be there when i come back so I can order a cab, etc.

I fell for pinzoo "instant" minutes only to find out AFTER i was charged that they require a phone call tomorrow during business to "verify" some security thing. In my situation this is completely unacceptable as I'll be travelling and unavailable. I had to buy from callingmart and I'm not sure what will happen to my refill with pinzoo. I requested (over e-mail) that they cancel the order. This is 21st century (online century) I shouldn't be required to make phone calls to get basic stuff like refilling minutes on my phone. Very inconvenient.

They should have warned about this extra step that's above what other people have and not charge me before actually approving whatever it is they need for security.
Taking your money and not shipping "instant" product as promised is completely unacceptable.

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