36,421 stores
1,204,395 reviews
5744 shoppers online now
36,421 stores1,204,395 reviews 5744 shoppers online now
 Total Reviews | 1 |
 Helpful Reviews | |
| Forum Posts | 0 |
 Homepage | |
| Member Since | 1-Feb-12 |
| Last visit | First visit! |
Check out all the stores loved by hamara
No stores favored...
.Check out all the stores reviewed by hamara
| 6pm.com |  |
hamara likes these stores the least and has left a poor review for them.
| 6pm.com | |
Share your shopping experience,
write a review!
Follow us & win cool gear: 
posted Feb-01-2012 
![Share](javascript:share_rating({"review_body":"On my second order with 6pm, I ended up with a Jacket that was completely different from the one depicted on their site and on my order page (an obvious difference: grey vs checkered black\/white!). As online shopping goes, one has to trust that the item that is shown is the one that will be shipped and received. Multiple requests to 6pm CS to accept that there was a error on their part in shipping the wrong item were met with a rejection of the basic fact.<br><br>The error is sufficiently egregious that I cannot recommend this vendor at all. They may be of the zappos family, but their return policies are tangential and not worth the trouble. ","link":"http:\/\/www.resellerratings.com\/store\/6pm\/comment\/1213955#comment1213955","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/6pm.jpg","store_name":"6pm.com","username":"hamara","rating":"1"}, "single");){kind=link}
“Hello Hamara,
I'm sorry to hear that the wrong jacket may have been sent to you. The manufacturer of the item is able to name the color of their merchandise anything that they'd like. For example, the color of the shoe may be green but the color description could say mulberry. While we know that green and mulberry are nowhere near being the same color, that description was given to the item by the manufacturer and we have to list it as such.
This was the case with the jacket that you purchased. The color code is Tyre Grey but the pattern of the jacket does not depict that. I believe that you received a jacket that has a checkered pattern. While the item is no longer available on the site, I was able to pull a photo of the item up and can confirm that it shows a checkered patter. However, at first glance it may not have been noticeable unless you knew to look for it. Zooming in on the images that we provide will also help you to see the pattern more clearly. While we don't generally give return labels for matters such as this, I show that we did email one to you.
I truly do apologize for any inconvenience that we have caused you. Please know that it was never our intention to make things more difficult for you. I'm sorry that the jacket did not work as you had hoped.
Please feel free to let us know if we can be of further assistance.
Best wishes,
Corina C.
6pm.com”