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posted Mar-05-2012 
![Share](javascript:share_rating({"review_body":"Deplorable customer service. My order was put on hold to verify my academic eligibility. I had to fax the information in, because I needed the software I was ordering to restore e-mail capability to my computer. No one could verify for me whether or not the fax had been successfully received. Finally on the fourth day after my order they told me they could not locate the eligibility information. I had to cancel the order and buy the software somewhere else, because my need was urgent.","link":"http:\/\/www.resellerratings.com\/store\/Academic_Superstore\/review\/1317111#comment1317111","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Academic_Superstore.jpg","store_name":"Academic Superstore","username":"graves1003","rating":"1"}, "single");){kind=link}