1/5

posted Oct-30-2006

Placed order for grill and grill cover online. My card got charged but they do not have the item; tried to offer me a different item that's a model below what I ordered. I declined and told the rep to cancell the order. Followed up several times when the money didn't make it back to my account after a week. Reps keep saying the money will be refunded on certain dates but it didn't happen. Reps seem to be always on a rush and just hangs up even when I haven't finished with my inquiry (or even speaking). Finally gave up and disputed the charge with American Express so they can follow up the refund for me. I had some hesitation with buying an item from a no-name online store but the item was nowhere to be found on brick and mortar stores and online so I took a chance ordering from Pricesrite. I will NOT buy from this merchant again. I should have looked at their rating here first; I would have known then that they have a low rating.

Generally, stores are not supposed to charge the credit card until they ship the product; not in this case.

This review was modified by gotong on November 15 2006 10:13:00 AM

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