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gorwig

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Rating 10/10
5/5

I recently purchased an Olympus lens through H and B at an excellent price. Unknown to me, H and B, or the rest of the world, Olympus had actually reduced the price of the lens another $100 three days earlier. Once the new price became known, I notified the staff of H and B and within an hour they resolved the mixup with Olympus and they were able to refund the difference to my credit card. That is outstanding service, and they earned a return customer. Outstanding customer care!


Rating 10/10
5/5

Excellent service. At time of order, one item was identified to have a slight delay in shipping. The order was split, with other items being sent immediately, and the delayed item being shipped a short time later, as promised. Excellent prices too.


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