1/5

posted Aug-19-2002
After reading through the comments I'm really sorry I did business with these bunch of scam artists. Thanks to past posters on the multiple business names as well to know who else to stay away from (this company also goes under the name MicroX as far as I know). Yes I know the order date is somewhat old. Basically I ordered some memory from these guys. 3 of the sticks were bad. As per their policy, you end up paying for return shipping on your replacement product (gee, how nice of them). Well in this particular instance, they sent me back the exact same 3 defective memory pieces that I had sent to them initially. And yes, I marked them, I know you sent me back the exact same stuff, AND had the audacity to charge me $15 for sending me back the same garbage. Not to mention they used a credit card they had no authorization in using, and yes the credit card company has been notified. Then I sent the memory in again, this time asking for a replacement with another brand. NOW all of a sudden, "we tested your memory and it's fine and we will be charging you a $35 service charge". Like hell you will. I've tried to be reasonable but obviously they don't want to hear it. I'm currently in process of seeing to it that my credit card numbers are changed so that these scammers no longer have access to my information. If anyone has the information for contacting the California BBB, and/or any other method of complaining/reporting, feel free to pass it along, as these guys will definitely be reported. The rating says it all. And PS: BzBoyz, don't bother replying to my post, your credibility is already nonexistant.
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In reply to BZ's comments:
1) I wouldn't have had a problem paying for shipping for a replacement product, not the same defective garbage that I sent to you in the first place.
2) Your memory is marginal at best and I'm sure you've setup your tester to forgive errors. I just put a stick of 256MB PC133 Infineon in my board, been up for 3+ hours so far now, ROCK SOLID. Your memory would have crashed my machine by now.
I'm not going to bother to call you, on my dime (long distance) and speak to anyone, as far as I'm concerned I'm done with you and your deceptive business practices. I hope enough people read this and heed the multiple warnings posted on you so that you lose business, and hopefully, go out of business.
***
(9/3/02)
Update 2: My system has been up and running since my prior post (see point 2), still ROCK SOLID which is what *quality* memory will do for you, unlike the garbage that BzBoyz sells. Again, everyone, do yourselves a favor and STAY AWAY from this company!! Spread the word about this site to save people the headaches the majority of us have gone thru.

This review was modified by
glassvial on September 03 2002 09:30:25 AM
“Dear Customer
1) As you noted : Product was purchased last year, and we cover first 30 days. After that we can definatly help, but YOU HAVE TO COVER SHIPPING
2) All 3 memory STICKS are WORKING, I also personally tested and they are working - Yes they are working. We have Memory tester, and no errors came up there, we also used the memory on test bench MB+CPU combo and it worked just fine
You may contact us and speak to a supervisor who may be able to help you with options regarding the charges.
”