5/5

posted Aug-04-2005
So far, they have been great to me. I have actually made 2 orders in the past weak. First order was placed on July 25th which consisted of most of my parts(I recieved them today, August 4th). The second order consisted of my pump and cpu block, I made 2 orders so that I could get the layout ready in my case with my rad, but I waited on second order because they were out of stock on the D5 pump (with money saving combo on TDX CPU block). After waiting several days, I just gave in and ordered the DDC pump and TDX CPU block on July 29th. I don't blame them for not having the pump in stock considering they are made in Europe..... The parts I have recieved are quality parts.
On my first order that took place on the 25th, I paid via Paypal (not a good choice). I'm not sure whose fault it was but my transaction took 4 days to process. But my parts were shipped within the hour of the succesful transaction. My second order took place on Friday the 29th. DDS is closed on the weekends (so I've read somewhere else), but my order was fullfilled and shipped out the next Monday, this time I paid with credit (much quicker transaction proccess). Both orders I used FedEx home delivery. It takes an extra day of so for delivery but I didn't mind for an exty 8 bucks off per order. Next shipment should come in tommarow (box is currently in local airport warehouse).
Only problem, my Danger Den Bay Reservoir High-Density Polyethylene did not come with the correct threading on the barbs, but I'm hoping Kathy will pull through with the excelent customer support as she has with my previous questions, (answered within the hour of a sent email).
Edit: After emailing Kathy in customer support, she replied quickly yet again and shipped out the correct fittings without another word said. I recieved the new fittings in 3 days. My second order has since arrived. Both quality parts and am very happy with them. So far I'm loving all of my parts from them as long as I listened to the only directions that came with them, "Do not over tighten fittings."

This review was modified by
gladiator10864 on August 16 2005 03:49:40 PM