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36,423 stores1,205,340 reviews 6293 shoppers online now
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| SupercardNDS of Union4Workshop / Union4Workshop.com |  |
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posted Aug-03-2011 
![Share](javascript:share_rating({"review_body":"I ORDER 1 SUPERCARD DS FROM supercard<br>Commande #: 1308770297-155 (3:18AM)on 22.06.2011<br>AND I PAID FOR ITS BUT the deliver have send the package to hong kong because i wasn\u0027t at home for 15 days. I\u0027m very disappointed. Please, supercard can do something in this situation ? CAn you send again the package. I\u0027m ok to eventaully pay the deliver again because supercard have seriously made his job. That\u0027s not the firts time, i order from supercard.<br>Thank you","link":"http:\/\/www.resellerratings.com\/store\/Supercard_NDS\/comment\/824341#comment824341","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supercard_NDS.jpg","store_name":"SupercardNDS of Union4Workshop \/ Union4Workshop.com","username":"gilles2703","rating":"2"}, "single");){kind=link}
“Dear Gilles NAVES
Thanks for your comment!
We reviewed your order detail dated 6/22/2011.
Outward Registered Status from Hong Kong Post only updated the delivery status as:-
Destination - France
The item (RT107720910HK) left Hong Kong for its destination on 27-Jun-2011
Kindly note we haven't received any return from postal service.
As our usual practice, for any return parcel bounced back, we will send a notification to our Customer to see if he/she prefers refund or parcel resend with postage charge. Hope this ease your concern as we aim at serving our Customer straight from Customer's angle.
As from your message, you advised that you were not at home while parcel despatched. You should have received a note from Choronopost to collect from your nearby post office.
Please advise further at your convenience.
Many Thanks!
Polly Lee from Supercard NDS”