1/5

posted Nov-25-2011

Unbelievable bad service. I placed an order on wednesday, then, due to AMS absurd credit verification procedures, after two calendar days verification was not completed and I cancelled my order.
The worst is they book the order´s amount on the credit card as first action, then (don´t) run their absurd credit check (verify name, surname and phone with customer´s bank), and not as last action, when the credit check is positively completed. The amount of the cancelled (or not accepted) order stays blocked on the credit card until the customer´s bank release it.
Never met such a bad service level, neither in the so called 3rd world!

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