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All 1 Customer Review(s) | by gfoster88

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Rating 2/10
modified review posted Dec-12-2006

“This is the worst bait-and-switch company I have ever dealt with. I did a comparison of the Canon SD700 IS (via price grabber) and chose them based on price and positive merchant rating. I ordered the camera on Sunday. On Monday morning I received an email saying I needed to call and speak to Nathan. After about 8 phone calls and 2 voice mails I went to customer service. They put me through to Nathan. First he tried really hard to see me high speed memory. I said no. He keep trying to sweeten the "deal". Then he said he needed to check if that "package" was available. After about 5 minutes he came back on and said it was all set, but by the way, did I realize it didn't cone with the battery charger. It was just the camera. For the full $349 price they would throw in lots of additional stuff (tripod, case, etc...). I questioned this and he told me to go their site and look up SD700USA. When I did all there was one choice, which is what I thought I had ordered, it cost $349 and was unavailable. But he assured me he could still get it to me. He said anything under $320 was either a gray market camera or was just the camera like this one. I told him I needed to think about it and would call back in 30 minutes. He then pushed harder trying to get me to close. "If we put it on hold then someone else can take it...". I told him I had waited all day to hear back from him and he could give me 30 minutes without putting it on hold. He finally said ok. I then checked some of the prices for the camera and found many options around $300 that were full USA warranties with the charger. I called back to customer service to complain and they said my order was already canceled and they were not interested in helping. I would avoid these guys at all costs!”

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Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Member Since 12-Dec-06
Last visit First visit!

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