5/5
posted Jun-09-2003
PCInnovations technical and store staff recently provided me with a whole-new computer gaming tower upgrade. I went from a 1.8Gh Hewlitt-Packard OEM machine with P4, 512MB Ram, WinXPHome installed OS (with NO DISK) to the roaring fast 3.06 Intel P4 CPU with hyper threading, WinXPHome+SP1 (WITH DISK and documentation), all the bells, whistles I wanted for a fast gaming rig (up to date). All the software was already installed. All I had to do was plug in the NVidia Video Card from my old machine and transfer a Network Wireless access card and it was up and running. I give PCI and their techs HIGH MARKS for availability (I called them with questions), top-flight tech support (advice on walking me through the card swaps flawlessly) and giving me MORE than I asked for (a dual channel 800FSB Motherboard as a free upgrade from the original one I asked for).
I would wholeheartedly recommend PCI to ANY ONE needing computer equipment, upgrades, advice, tech support, or if you just want to go to their online site at pcinnovations.com for 24/7 forum advice, support or chat. They have it all.
The owner takes a personal hand in the day to day operation of both the store and the online forum. He is accessible, surrounds himself with top-notch employees with a work ethic I consider unmatched anywhere. I would rate PCI a 14 on a scale of 1-10. I will buy my next computer or upgrade from them.
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