1/5
posted Aug-28-2007
I purchased a ping pong table from Gatelys D.B.A. Nationaltabletennis.com. I ordered the talbe on July 16th and was promised delivery by July 28th. I have yet to receive delivery and have been given the run around each time I called or e-mailed customer service. The standard response is to blame the vendor. They refuse to give a new delivery date and always says they are calling the vendor for follow up. Each time they give a different story about what the vendor has said. One story was that it will ship next week, this was 7/27, and then said they would try and get it on the truck that afternoon. The next story was they were awaiting a shipment from oversea. This went on and on. It's now 8/28 and I have still not received the table nor been given a delivery date. What's interesting is that if you went online to purchase the same table today, they are still promising delvery within two weeks. They are a total fraud. The CEO is buying a million dollar home in San Diego per google research. The Better Business Bureau site gives them an unsatisfactory rating. Stay away from this company. 9/20/07- I cancelled my order 8/28/07. They have still not refunded my credit card. Now they are no longer answering their phone. I suspect they are going out of business and stole my money. I think they could not deliver on the table was because the vendor will not deal with them, i.e., they owe the vendor money. I can't seem to get help from anybody with this company. We need more controls on internet fraud.
This review was modified by
gekoeppel on September 20 2007 02:35:08 PM
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![Share](javascript:share_rating({"review_body":"I purchased a ping pong table from Gatelys D.B.A. Nationaltabletennis.com. I ordered the talbe on July 16th and was promised delivery by July 28th. I have yet to receive delivery and have been given the run around each time I called or e-mailed customer service. The standard response is to blame the vendor. They refuse to give a new delivery date and always says they are calling the vendor for follow up. Each time they give a different story about what the vendor has said. One story was that it will ship next week, this was 7\/27, and then said they would try and get it on the truck that afternoon. The next story was they were awaiting a shipment from oversea. This went on and on. It\u0027s now 8\/28 and I have still not received the table nor been given a delivery date. What\u0027s interesting is that if you went online to purchase the same table today, they are still promising delvery within two weeks. They are a total fraud. The CEO is buying a million dollar home in San Diego per google research. The Better Business Bureau site gives them an unsatisfactory rating. Stay away from this company. 9\/20\/07- I cancelled my order 8\/28\/07. They have still not refunded my credit card. Now they are no longer answering their phone. I suspect they are going out of business and stole my money. I think they could not deliver on the table was because the vendor will not deal with them, i.e., they owe the vendor money. I can\u0027t seem to get help from anybody with this company. We need more controls on internet fraud.","link":"http:\/\/www.resellerratings.com\/store\/Gately_s\/comment\/332369#comment332369","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Gately_s.jpg","store_name":"Gately\u0027s","username":"gekoeppel","rating":"1"}, "single");){kind=link}