5/5

posted Sep-14-2010

These guys are excellent!

I recently ordered a DVD Rom drive for a Dell server so that I could update/rebuild the server. I needed the product ASAP but unfortunately UPS delivered the item to some other location. UPS instructed me to contact the vendor to open a trace on my package.

This is what makes xByte Technologies worth your business. I emailed them on Sunday with all of my tracking information and explained the problem. While the UPS trace is still ongoing, I received a replacement drive from xByte today via Fed-Ex. I didn't ask them to do this, but they pro-actively took it upon themselves to make sure that I was taken care of.

This type of customer service and quick response is exactly what your business should look for from a vendor. These guys have definiely earned my repeat business.

I would highly recommend you giving them a shot the next time you are in need of hardware/servers for your business.

Well done xByte Technologies.

Sincerely,
George Peters
LYNX Technologies, LLC

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5/5

posted Jan-05-2005

I've purchased from Computer Geeks several times in the past and I'm always satisfied with the entire process.

Their shipments arrive extremely fast and on an incident that required an RMA, their service was fast and easy. They truely have the customer's interest in mind and provide excellent service as in the case of my service rep, Miles R.

Overall very good service and if there are any issues, they resolve them fast.

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