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36,423 stores1,205,340 reviews 6252 shoppers online now
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posted Feb-05-2012 
![Share](javascript:share_rating({"review_body":"My credit card has been charged 3 weeks ago, but I have not received the merchandise, not even information on shipping. Can I trust this company? Or do I need to contest the charge to my credit card?","link":"http:\/\/www.resellerratings.com\/store\/Onsale\/comment\/1226035#comment1226035","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Onsale.jpg","store_name":"OnSale","username":"gafeuk","rating":"1"}, "single");){kind=link}
“Hi gafeuk,
I apologize for the inconvenience about not receiving the item. Since you purchased the coupon from OnSale, have you redeemed the coupon directly from Hipster.com in order for the item to be processed and shipped out? If not, please go to www.thehipster.com.au/us/on-sale/chinese-wish-lanterns to redeem your coupon in order to proceed in getting the item shipped. Once you are on the page, enter your coupon code including the pound sign (#) and dashes in the Apply coupon code field. Once coupon code is applied, please follow the step by step guide to complete your order.”