We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

All 1 Customer Review(s) | by fryerlawrence

sort by store, date, rating, likes

Vegascart
Rating 10/10
5/5
modified review posted Nov-03-2012

“Very smooth transaction! I had a problem with my order because the link I originally clicked on advertised Norton 360 Premier Edition 2013 (v7.0) However, by the time I got done with the order I was not really paying attention and purchased version 6.0 instead

I contacted Vegascart.com customer service and left a message (Urgent message due to the fact that it was the weekend and they are not open on the weekend and I had less days left on my current Norton product!?!?!?..lol)

I was most pleased with Vegascart.com's customer service. Even though the thick accent was hard to discern sometimes, the man I spoke to was very patient with me, and I appreciated that. I mentioned that I needed to cancel the order because I already had the version I purchased. I was offered a cancellation or to switch to another product. I asked for what I really wanted, Norton 360 Premier Edition 2013 (v 7.0). Vegascart.com honored my request and even gave me the slightly more expensive versio for the same price that I paid. Wow! That is class. It is also a class act when they called back like they said they would. Even if it meant staying a little after closing time. Which they did do for me. You guys are awesome!

Never heard of Vegascart.com before this. Product downloaded directly from Norton and was sent a confirmation from Norton that everthing is up to date with the product I have.

Listen. You cannot ask for any better than this. I have worked call center customer service jobs in the past and I myself demand nothing but the best. That is the reason Vegascart.com gets my highest customer satisfaction rating. They are top notch. ”


fryerlawrence's Avatar

  • Their Story: fryerlawrence has not entered their story in their biography.

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 3-Nov-12
Last visit First visit!

fryerlawrence's Favorite Stores

  Vegascart Rating 10/10

fryerlawrence's All Stores Reviewed

  Vegascart Rating 10/10

fryerlawrence's Least Liked Stores

No stores disliked ...