5/5

posted Aug-13-2009

We purchased a row of three costar theater chairs and two individual chairs. I can't tell you how easy this company made things. First let me start by saying that I had ordered these from another online company and was told it would take 3 weeks to deliver. After the third week I called that company and they said the chairs were back ordered. I cancelled the order and called Serge at the Theater Authority.
Not only did he email back almost immediately, he also called me. Every day I received an email or phone call. I received the chairs just over one week from my initial contact with Serge.
The chairs arrived and one of the singles has a small problem. Serge arraigned for a new chair to be shipped out. As I was leaving for a vacation he put a hold on the order and had me call him when I returned home. Just received a call from the trucking company and the chair will be here tomorrow.
I will defiantly refer this company to everyone I speak to and will order from them again in the future.

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