“Purchased a 3D printer (open box). Missing a part when it arrived. Sent it back. Received the replacement (open box). Missing other parts. They over-rated their quality of a "tested" product. Entire process took 2~3 weeks.
I purchased two desktop from them a month ago. One of them has broken corners.
Their prices are good. Their staff are very polite and easy to work with. However, the quality control needs to significantly improve. The replacement process needs to expedite. ”