4/5
posted Jan-31-2005
Let me first state that I have ordered through this company before, several times over the years, mostly through mail order. This was my first online order from JC Whitney.
I placed an order for seat covers on November 29, 2004, shopping strictly by final price with 'free' shipping. I received an immediate email stating that my order was confirmed. I recevid an email on December 1, 2004 stating that my order was shipped. I was not in a hurry to receive my package, so I let 10 calendar days go by before following up with my order. Upon using the 'status' or 'tracking' feature listed in my shipping notice email I was surprised to find out that my items were on backorder. The approximate ship date was listed as January 6, 2005. Rather than fume, and since I really wanted these seat covers (they were over $100 cheaper than everywhere else, so no wonder they were out-of-stock!) ,I waited. In the mean time I received several post cards from JC Whitney stating that my items were still on order and were listed with various ship dates as the weeks went by. Needless to say, the items were finally shipped and I received them on January 25 and 28, 2005.
The seat covers were originally going to be given as a christmas gift and were still given as such, just belated... They were of excellent quality and worth the wait. However, JC Whitney should have listed the item as out-of-stock or at least notified me of that status immediately.
For the record, I did contact customer service to follow up this transaction before posting this rating and they were apologetic, helpful, and understanding.
I will continue to look towards JC Whitney as an alternative to higher priced discount merchants, but be leary of shipping deadlines and in-stock status....
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![Share](javascript:share_rating({"review_body":"Good value. Great bargains with acceptable shipping. I always look through their email blasts.","link":"http:\/\/www.resellerratings.com\/store\/MeritLine\/comment\/586597#comment586597","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MeritLine.jpg","store_name":"MeritLine.com","username":"flgator1613","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Repeat purchase for a computer build. Fast\/free shipping, coupons, and fair pricing made this a great transaction.","link":"http:\/\/www.resellerratings.com\/store\/eWiz\/comment\/576079#comment576079","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/eWiz.jpg","store_name":"SuperBiiz \/ ewiz.com \/ newbiiz.com","username":"flgator1613","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"First order from this merchant. Order went smooth for a HTIB (Panny). Received everything in a timely manner. Shopped for lowest overall price and theirs was hard to beat, which happened to include Free Shipping. Forgot to use a coupon code for an additional discount at time of purchase. Contacted Customer Service days later through email and the code was applied manually and my account refunded the difference. Top notch service and all is well. Highly recommend.<br><br>05.06.09...<br>They just sent me an email to review the product on this site. As you all can tell, I\u0027m ahead of the curve. Still happy......","link":"http:\/\/www.resellerratings.com\/store\/Sixth_Avenue_Electronics_6th_Ave\/comment\/448363#comment448363","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sixth_Avenue_Electronics_6th_Ave.jpg","store_name":"Sixth Avenue Electronics \/ 6th Ave","username":"flgator1613","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Product arrived in a timely manner. Everything working fine. I\u0027m having the same issues as other members with the rebate program.","link":"http:\/\/www.resellerratings.com\/store\/ClubIT\/comment\/394955#comment394955","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ClubIT.jpg","store_name":"ClubIT","username":"flgator1613","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a 6ft. USB A-B cable for $1.50 free USPS shipping. Did not receive either an order or shipping confirmation\/ notice. Received product in 9 calendar days. <br><br>Not much for communication, but they did have low prices. Will look back for more low $ purchases....<br>","link":"http:\/\/www.resellerratings.com\/store\/PCMicroStore\/comment\/214037#comment214037","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PCMicroStore.jpg","store_name":"PCMicroStore.com","username":"flgator1613","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have made several purchases through this store over the years and have been satisfied with every transaction. <br><br>My latest purchase through Buy.com was for a Brother MFC-210c All-in-One printer. Ordered on 06\/27\/05. Received order confirmation and approximate shipping date by email the same day. Received tracking number the next day and shipment arrived at my home on 06\/30\/05. Product arrived in excellent condition by FedEx. From start to finish, this transaction only took 4 days.<br><br>I shopped for this particular printer strictly on price and was pleased to find that Buy.com was the best deal, including a rebate for the product and free shipping.<br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Buy\/comment\/212297#comment212297","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Buy.jpg","store_name":"Buy.com","username":"flgator1613","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was shopping for a behavioral control device for a dog, when I was surprised that Petsmart caried it for $15 cheaper that my local Walmart. They also carry Biospot, a topical flea preventative, cheaper than any of my local petstores. There isn\u0027t a Petsmart with 50 miles of me. <br><br>I was able to find an online discount code for 10% off and their shipping was currently at a flat rate, not tiered like it is now.<br><br>I received prompt order confirmation emails and shipping notification emails. The Biospot was backordered, so I wasn\u0027t billed until it shipped. Packaging was good and overall shipping took 7 calendar days and my backorder took an additional 3 days. I did have to call customer service because an item was missing in my package, but they handled it promptly and sent it immediately.<br> <br>I am happy with my experience with Petsmart and I hope to shop with them at a physical location in the future. I will look to purchase from their online store during product discount or reduced shipping promotions. ","link":"http:\/\/www.resellerratings.com\/store\/PetsMart\/comment\/203161#comment203161","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/PetsMart.jpg","store_name":"PetsMart","username":"flgator1613","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered two remanufactured ink cartridges, 12A1970(black) and 12A1980(color), for a Compaq IJ750. Never received an email for order confirmation or shipping status, but did receive my order within 5 calendar days, which included a weekend. Packaging was good. <br><br>The print quality is good for the black, and average at best for the color. I didn\u0027t realize that the color cartridge wasn\u0027t printing some colors, some of the time, but for basic printing, it\u0027ll do....<br><br>Made my purchase from 123Inkjets strictly on price, which included free shipping and a 15%discount. Overall, considering the cost of replacement ink cartridges, I will consider shopping here again....","link":"http:\/\/www.resellerratings.com\/store\/123Inkjets\/comment\/203151#comment203151","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/123Inkjets.jpg","store_name":"123Inkjets","username":"flgator1613","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Let me first state that I have ordered through this company before, several times over the years, mostly through mail order. This was my first online order from JC Whitney.<br><br>I placed an order for seat covers on November 29, 2004, shopping strictly by final price with \u0027free\u0027 shipping. I received an immediate email stating that my order was confirmed. I recevid an email on December 1, 2004 stating that my order was shipped. I was not in a hurry to receive my package, so I let 10 calendar days go by before following up with my order. Upon using the \u0027status\u0027 or \u0027tracking\u0027 feature listed in my shipping notice email I was surprised to find out that my items were on backorder. The approximate ship date was listed as January 6, 2005. Rather than fume, and since I really wanted these seat covers (they were over $100 cheaper than everywhere else, so no wonder they were out-of-stock!) ,I waited. In the mean time I received several post cards from JC Whitney stating that my items were still on order and were listed with various ship dates as the weeks went by. Needless to say, the items were finally shipped and I received them on January 25 and 28, 2005.<br><br>The seat covers were originally going to be given as a christmas gift and were still given as such, just belated... They were of excellent quality and worth the wait. However, JC Whitney should have listed the item as out-of-stock or at least notified me of that status immediately. <br><br>For the record, I did contact customer service to follow up this transaction before posting this rating and they were apologetic, helpful, and understanding. <br><br>I will continue to look towards JC Whitney as an alternative to higher priced discount merchants, but be leary of shipping deadlines and in-stock status....","link":"http:\/\/www.resellerratings.com\/store\/J_C_Whitney\/comment\/186942#comment186942","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/J_C_Whitney.jpg","store_name":"J.C. Whitney","username":"flgator1613","rating":"4"}, "single");){kind=link}
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