1/5

posted Apr-13-2004
DO NOT BUY FROM 'BIG ON DIGITAL'! I made that mistake. It is very frustrating experience and not worth of saving money. They are totally unprofessional, with no manners (sales person Stan Anderson & cust. service Nicole). As soon as they obtain your credit card details, you swallowed the bait. First, they will lure you into the deal for low advertised price. Then they impose on you fictitious 'Insurance costs' and subseqently they lie regarding shipping chargers.(Charged me for UPS 'Three Day Select' $59.95, then shipped for $8.35 'UPS Ground'). They don't respect your right to cancel next day prior of shipping. Instead they will threaten you with 25%cancelation fee and 10% re-stocking fee.
REMEMBER: I AM WARNING YOU!
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P.S. I am suspecting, GOOD RATINGS IS INSIDE JOB. Just read carefully comments from the 'Very Dissatisfied' customers ie: MattKirk; acfsmith; d_awood; huang21921; slomjh2; Shane1; morovan and my own. Check on complaints on this establishment with BBB and realize, how is it possible these very same people can suddenly be so efficient, professional and courteous to other customers unless they are all schizophrenics !? I only hope that this warning will alert potential buyers who can still awoid the unnecessary pains. Also beware: This very same Merchant group appears on Internet under all different company names and nicely designed websites. They are using all possible tricks on us!! We, the trusting customers need to drive crooks like these OUT OF BUSINESS!!
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Only after almost four months and through BBB agency, my credit account was credited $20. NEVER AGAIN I CONSIDER TO BUY FROM big-on dig.
I WILL MAKE EFFORD TO LET OTHERS KNOW !!

This review was modified by
firstlast on September 24 2004 03:21:18 PM