1/5

posted Jan-02-2012

Verizon Wireless "tech support" is incompetent and knows nothing about customer service. They must pay their people really low or don't recruit the best and the brightest. I thought they would at least require all hires to be high school graduates. I had to speak with several of them over several months and problem is still not resolved. Reps lie and do not input all the notes into their "system" and blames the customer for why a ticket wasn't properly submitted! They each regurgitate the same meaningless information and expects the customer to endure their merry-go-round. They lack integrity and are a bunch of crooks. Verizon has not honored their commitments and defaulted on their customers. I should not have switched from AT&T.

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