1/5

posted Nov-03-2010

THEY SUCK! I ordered on Oct 15 2010 and doubled my order by accident. Mark deleted the second order and assured me money would not be taken out of my account. B.S. it was taken out and took me a few more days to get that back. It had to take me telling him that I talked with my bank. By the 22nd of Oct they still had not mailed my order. I ordered costume that comes with veil and bouquet. I called/emailed them a few times about mailing in time. By the 22nd they still haven't located wig, said its in one of their boxes somewhere. I told them if they can not find the wig to mail costume and refund wig. My order is shipped on the 25th priority mail. I get it on the 28th. I open package and find that my costume is not even sealed, so think it wasn't new, my wig is not in the package and my bouquet is not even the one that comes with the costume. I emailed them 2x and called and left messages for refund of wig. I call now and get voicemail right away. Its now 11-03rd and still have not heard back from them by email or phone. I think this is what they do every year to people. Take their money and ditch the lines of communication after their busiest time of year. DO NOT BUY FROM THIS COMPANY!

comment on review | report?

Is this review?… Helpful Cool Share