1/5

posted Nov-08-2005

BAIT & SWITCH - BUYER BEWARE
I ordered a Garmin GPS 10 Delux - confirmed by my receipt and a copy of the item description which clearly shows a detailed description of what I ordered. I also confirmed the product description with the manufacture website.
They shipped a GPS 10 receiver which does not include the accessories or the software needed to work the product. They offered me a refund and said I ordered the wrong product. I had to argue to get them to refund my shipping.
Customer service admitted that they had the wrong description of the item but insisted that I ordered the wrong item (I ordered what was pictured and clearly described). They would not let me speak to a supervisor and said that someone would contact me tomorrow.... I'll hold my breath.

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