5/5

posted Feb-07-2010

I have been using Blue Jeans Cables for a few years now, but have never reviewed them. Their products are top-notch: very well-built with quality materials, without the exorbitant prices other dealers/manufacturers charge. I have ordered several component video, HDMI-DVI and audio cables. Although, I have not compared their audio cables to my favorite Kimber Kables, they work very well in a home theater. Using Canare connectors in video cables is a good sign. I recently had a really positive experience which has prompted me to write this review. I had ordered a pair of stereo audio cables, but realized soon after submitting the order that I really needed a set of surround audio cables. I replied to the email confirmation and requested cancellation of the order and placed an order for the surround set. The very next day, I received prompt confirmation of the cancellation and PayPal refund. Two days later, I receive the correct order. Excellent service, as usual.

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5/5

posted Mar-28-2009

I have made many purchases through B&H Photo because of their good reputation and competitive prices. They are the first store I go to for my needs (in my case, camera equipment). Their website is a goldmine of useful information . Each time I bought from them, the service was prompt and the transaction smooth. However, this was the first time I had to return a lens several times before I got a good copy. Every time I called to request an RMA, they were always helpful and easy to deal with. They promptly emailed my RMAs and UPS return shipping. I finally got a perfect copy of the lens (Sigma 50mm f/1.4 for Nikon) after the third attempt and am delighted with it. There was no run around, just great customer service. They are just a wonderful company to deal with and have set a high standard in the retail business.

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5/5

posted Aug-08-2008

I've used BorrowLenses twice and both transactions were great. The staff is very helpful and communicative. They have a good selection of products and the prices are very reasonable, in my opinion. Both lenses I've rented were in great condition (Sigma 10-20, Nikkor 17-55). Would definitely rent again especially since their new shop in San Mateo is on my way home from work. If only they stayed open until 7pm..., but otherwise, great service and products.

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