5/5
posted Sep-09-2011
Overall experience was great. I ordered the computer and received it about four weeks after the ordering process. Prior to selecting StealhMachines as my computer build company, I shopped around other boutique/gamning computer companies. What sold me were a couple of things. I appreciated the tidbits of information on the website that steered you away from certain things like overclocking and soundcards..on other sites, OC is often bragged about but in reality, it's probably not needed for us casual gamers who just want to be able to play the lastest and greatest games available. Another reason, is that Josef, the owner, personally responsed to a few inquiries that I had about computers in general and also to my specific build recommendation. I appreciated the prompt feedback he provided. Lastly, you just can't beat a free, five year warranty! Enough said.
I did run into a snag with my computer as it was damaged during the shipment but nothing really worth sending back for. Also, my computer was missing its data hard drive but this was rectified within five days of me telling Jess (from StealthMachines) of the problem. I installed the hard drive myself and it was pretty easy. Gotta love the SATA! Josef and Jess were apologetic about the damage to my computer and the oversight of the missing hard drive and I truly felt that they were genuine. I asked why an invoice ot computer spec sheet wasn't included in my shipment and was told that it was a just a little thing to do to help save the environment. I can understand that. My spec sheet was available online and I could print it out if I wanted. One last thing. during the build process, I did have to e-mail a couple of times to find the status of my build and they responded within a day. I did call one time and was told immmediately of the status.
I would recommend StealthMachines if you are looking for 1) Quality compents. By the way, I ordered a special case that was not offered on the website, the Corsair 650..and they ordered it! I love it..beautiful case. They truly will custom build for you! 2) Excellent Customer Service 3) Excellent Warranty to name a few.
Thank you, StealthMachines, for my dream computer. It made coming back from my Afghanistan deployment, a great, informed experience.
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![Share](javascript:share_rating({"review_body":"Overall experience was great. I ordered the computer and received it about four weeks after the ordering process. Prior to selecting StealhMachines as my computer build company, I shopped around other boutique\/gamning computer companies. What sold me were a couple of things. I appreciated the tidbits of information on the website that steered you away from certain things like overclocking and soundcards..on other sites, OC is often bragged about but in reality, it\u0027s probably not needed for us casual gamers who just want to be able to play the lastest and greatest games available. Another reason, is that Josef, the owner, personally responsed to a few inquiries that I had about computers in general and also to my specific build recommendation. I appreciated the prompt feedback he provided. Lastly, you just can\u0027t beat a free, five year warranty! Enough said.<br>I did run into a snag with my computer as it was damaged during the shipment but nothing really worth sending back for. Also, my computer was missing its data hard drive but this was rectified within five days of me telling Jess (from StealthMachines) of the problem. I installed the hard drive myself and it was pretty easy. Gotta love the SATA! Josef and Jess were apologetic about the damage to my computer and the oversight of the missing hard drive and I truly felt that they were genuine. I asked why an invoice ot computer spec sheet wasn\u0027t included in my shipment and was told that it was a just a little thing to do to help save the environment. I can understand that. My spec sheet was available online and I could print it out if I wanted. One last thing. during the build process, I did have to e-mail a couple of times to find the status of my build and they responded within a day. I did call one time and was told immmediately of the status.<br>I would recommend StealthMachines if you are looking for 1) Quality compents. By the way, I ordered a special case that was not offered on the website, the Corsair 650..and they ordered it! I love it..beautiful case. They truly will custom build for you! 2) Excellent Customer Service 3) Excellent Warranty to name a few.<br>Thank you, StealthMachines, for my dream computer. It made coming back from my Afghanistan deployment, a great, informed experience.","link":"http:\/\/www.resellerratings.com\/store\/StealthMachines\/comment\/863069#comment863069","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/StealthMachines.jpg","store_name":"StealthMachines","username":"fabianj21","rating":"5"}, "single");){kind=link}