1/5

posted Apr-30-2011

Originally placed a three part order on April 23. They never told me that 1 part of my 3 part order was on backorder for at least 3 weeks. I had to contact them just to get this information. Meanwhile, 2 of the parts ship from the manufacturer. I emailed them and told them to cancel the backordered part and refund me. Over email, they said that they would refund me. 3 days go by. No refund. I call them and speak to a customer service guy. He said the refund will be issued, and after that phone call they sent out a refund confirmation/notice to my email. 7 days go by. No refund. I email them, saying that if the refund doesn't post within the next business day then I will be contacting my bank and/or Visa. I get an email saying that it has been forwarded to their billing department. A day goes by. No refund. I'm currently in the process of disputing the charge with my credit card company, as TheNerds is a downright despicable company to do business with. Avoid these scammers like the plague. They take your money, don't send your complete order (or if they do, it's messed up in some way and they are slow/unreasonable to RMA), then don't issue refunds. This is BY FAR the worst online shopping experience I have ever had. It really is horrible what this company is doing to customers.

This review was modified by evinced on May 10 2011 08:45:02 PM

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5/5

posted Aug-02-2010

This was a good experience. At first, I was skeptical about CrazyPC's pricing on Panaflo FBA12G12M1BX 120x38mm case fans since they were the lowest-priced on the Internet, but I decided to give CrazyPC a try based on the positive reviews here on ResellerRatings. I received my order in two days and it was packaged nicely (the fans were packaged in bubble-wrap). This was a smooth transaction with no headaches and absolutely amazing prices. Will do business again.

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5/5

posted Jul-26-2010

I ordered a very specific, hard to find PCIe fax card for the office. I placed the order on 05/03 and it shipped on 05/04. The rest of the transaction was pretty uneventful. Provantage has the best price online for this card by $30-$100. I was very impressed with the pricing on my item. It seems like Provantage has some of the best prices on other items in general. Definitely a good company to do business with and I look forward to future purchases.

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5/5

posted Jul-26-2010

I ordered a HP Xeon server and some memory for it for the office on 05/03. It was carefully packaged and I received a PDF invoice the same day. A couple of days later it arrived without any problems. I have no complaints about doing business with CDW; the experience was a very good one. The shipping was fast and the prices were competitive.

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5/5

posted Jul-26-2010

It was great doing business with KoolerTek. I placed an order on 07/06 for two Scythe S-Flex SFF21-G fans for my new Prolimatech Megahalems Rev. B i7 CPU cooler. The price for these was VERY VERY good. Other popular retailers -- I'm sure you can guess which ones -- were charging $20 for only ONE of these fans. At Koolertek, I got TWO of them for $22 (excluding shipping). Though I intended to use both of these fans in a push/pull configuration on my heatsink, and while I am currently running them like that, the pull fan has to be undervolted and run at 25% efficiency otherwise it produces an intolerable buzz/whine. However, this is not Koolertek's fault but rather Prolimatech or maybe Scythe's. So it looks like I will need to either replace one of the fans or get two new matching ones and I will probably go with Koolertek for that. Either way, it was a pleasure doing business with this company.

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5/5

posted Jul-26-2010

After a few problems with my bank's automatic fraud protection (useful but can be extremely annoying), my OCZ Vertex2 120GB Solid State Drive was shipped by Mwave. The price for the drive was among the most competitive I found online. The shipping was somewhat slow -- the product took 7 days to arrive -- but I can't really complain since it was free shipping and it had to travel from the west coast to the east coast. Overall, shopping with Mwave was a good experience. When I had to call them in order to get my bank details sorted out, I was really impressed by the fact that their phone was answered in a couple of rings by an actual person and not an automated system.

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5/5

posted Jul-26-2010

Performance PCs carried custom dust filters for my new case (CoolerMaster HAF 922) that are made in South Africa and were once reportedly only shipped from South Africa. I placed my order on 07/19 and it shipped the same day. The order arrived on 07/21. Performance PCs had excellent shipping speed, order notification via e-mail, and good prices. They definitely have some cool stuff in their inventory and I will very likely do business with them in the future as I modify my case. Great company.

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5/5

posted Jul-21-2010

I ordered a new graphics card (XFX Radeon HD 6990) from SuperBiiz, as they had the lowest price on the Internet for this very hard to find and expensive card. Like my past orders with this company, it went off without a hitch and the product arrived nicely packaged. They even included a free game.I saved almost $40 going with SuperBiiz, and I can't complain about that. They are a very good company.

This review was modified by evinced on April 30 2011 08:39:06 AM

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5/5

posted Jul-19-2010

The Heatsink Factory was a good company to do business with. My Prolimatech Megahalems Rev. B CPU Cooler for my new computer was nicely packaged. Though the (FEDEX) shipping was costly and somewhat slow (product took 1 week to arrive), I can't really blame Heatsink factory for that, since the product was shipped from nearly coast to coast. Overall it seems like this retailer has an impressive selection of products and good service.

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5/5

posted Jul-19-2010

SVC was fast to ship my thermal compound for my new computer build. SVC has great prices on thermal compound, specifically the highly-acclaimed Shin-Etsu G-751 Thermal Compound. For two 1.0g syringes the total came out to $6.00 with free shipping. Let's just say it's a good thing I ordered two of these, since one of the syringes was cracked. Luckily I did not even use half of one syringe, let alone two. The packaging could have been a lot better considering how fragile these syringes are, but I can't really blame SVC because the product got damaged on its way to my doorstep.

Update: Shortly after this review, SVC shipped two additional thermal compounds to me without me even asking them to do so. Very impressive customer service and it appears that they definitely care about their customers. I did not originally blame SVC for the damaged product, as any number of things could have happened to it as it was handled by various mail carriers, etc. SVC is a very good company that obviously values you as a customer.

This review was modified by evinced on July 21 2010 06:03:01 AM

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