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All Customer Reviews (2)

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AllStar Microel
Rating 2/10 1/5
modified review posted Mar-06-2006

I purchased a Sapphire RADEON 9800 ATLANTIS 128MB 128-bit DDR AGP8X TVO/DVI (OEM). It was in a retail box with a driver disk. The item appeared to be defective as it had a white reside around all the capacitors on the card. They told me this was normal and was probably flux. The card went out after 6 months. I got an RMA, packaged it in the original box as received with driver disk, and I paid to send it back. The resent the card saying it had tested fine. It was DOA! I called and got another RMA packaged it in the box as received with driver disk, and paid again to send it back. This time they said it was bad. They said they would make good on it. I received the card in a flimsy box with no driver disk. It is the same card with the white residue. I have a picture but nothing near the quality it was. I believe they sent me a refurbished card represented as a new card. They will not return my calls and have not returned my driver disk. Watch out for this merchant!

Directron
Rating 10/10 5/5
modified review posted Jan-15-2005

Good:
My new Silent TT-450SS 450W powers supply quit working. I returned to Directron with no problem. Their one year warranty is the best. I had to pay for return shipping, but they paid to ship the new one and it seems to work fine.

Bad:
The packaging on the new power supply was very poor. There was no packing material surrounding the retail box, and the shipping box was tightly fit around it. Both the shipping and retail box were severly smashed on two sides when it arrived.


Directronlee, Directron rep has responded
modified review posted Jan-26-2005

“We had a problem with one of our employees in the warehouse around the time of this order. The problem was dealt with swiftly and is resolved.”

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  Directron Rating 10/10

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  AllStar Microelectronics Inc Rating 2/10
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  AllStar Microelectronics Inc Rating 2/10
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