epaymanagement - User Profile page at ResellerRatings

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All Customer Reviews (1)

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Barcode Discoun
Rating 2/10 1/5
modified review posted Jun-07-2012

It has been a nightmare working with this company. Product was shipped out without a power supply or USB connector and I was charged $61 for 2nd Day Air shipping after I was told "actual cost" would be passed through to me. I was met with attitude by their support team when calling them out on the shipping over charge.


BarcodeDiscount, Barcode Discount rep has responded
modified review posted Oct-02-2012

“Hi epaymanagement,

While we were not previously aware of your posted comments, we appreciate your concern expressed in your review and understand you have spent valuable time on this matter. We regret that we did not meet your expectations and would like to do what we can to improve your experience. Please give us another opportunity to make this right. Because we cannot determine your account from the name on this review, please call me, or the CEO directly at your convenience at 888-875-7170 ext 8853.

Sincerely,

Customer Support Supervisor”

About epaymanagement

Reviewer Stats

Total Reviews 1
Helpful Reviews
Forum Posts 0
Homepage
Member Since 7-Jun-12
Last visit First visit!

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  Barcode Discount Rating 2/10

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  Barcode Discount Rating 2/10
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