1/5

posted Oct-06-2004

Placed an order for 3 Samsung 172X models on September 30th and had to wait until October 4th to verify the order over the phone with one of their representatives.

As of October 6th, my order still has not been charged nor fulfilled and the item is now out of stock with no word from MonitorsDirect. Laughably, MonitorsDirect is still running their "today's special" on an out-of-stock item.

I think that MonitorsDirect has forgotten that their "Risk Free Guarantee" ONLY works if their customer actually receives the item(s) AND if their customer service actually provides responsive service - neither of which was evident with my still "pending" order (pending cancellation that is).

This review was modified by emua on October 18 2004 10:03:31 AM

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