1/5

posted Mar-04-2009
No shipment confirmation 9 days after paid in full order. Listed back-ordered, non-stocked merchandise as available. "Tracking" info on their site contains no tracking info or shipment proof-- it's a static copy of the order confirmation page. "Contact us" link on "tracking" page is dead-- points to website home page. Had to hit the web for a phone number-- Called, and got a human easily. She was helpful, but with a straight face apologized and said my order would be shipped this Friday, 11 days after I ordered it. Canceled the order, and was sent an email confirmation of same while still on the phone, but no proof of action. Digging for help on their site, I find they claim discretion to ship via USPS (which offers delivery confirmation, but usually zero useful tracking info if the package is delayed or lost,) instead of UPS ground which they charge appropriately for, and advertise throughout checkout process. Has such horrid feedback here and elsewhere that they have many aliases, including 'compcdr', which I fell prey to. Do yourself a favor and spend another couple bucks to order from someone else who actually stocks what they sell, and communicates with their customers without being hunted down.