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emaxon

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Rating 10/10
5/5

Fantastic deal on Mohawk Revelance LVT, reasonable quick freight, wonderful service.

Greg Dykes quoted several Mohawk & Mannington LVT products for me over a span of a month, was w/in a few cents of the cheapest I found anywhere on all, and ludicrously cheaper than 3 local dealers I got quotes from. Once I decided, ordering was easy, truck shipping was quick and professional, (including lift-gate service handled by a second company,) and everything arrived damage-free. Ordering some extra transition molding a few weeks later was also a snap. I know it sounds rotten, but shop local (in terms of samples), order from these guys if your dealer won't match their price. I can't think of any other way to curb the ludicrous mark-up local flooring shops demand on anything new or trendy.

Follow-up: The floor has been in place for about a month, we've been living on it for a couple weeks, all's well. It looks fantastic, is eerily (in a good way) soft to walk on. (I installed 1/4in cork underlayment underneath it.) Our long-nailed little dogs do make a quiet ticking noise trotting across it, but it's quieter than I expected. They've already tested it's stain-resistance, and I spilled some latex paint on it. Clean-up is super-easy, as nothing appears to stick to it. I was able to scrape away dried paint with my fingernail. The extra transition moulding arrived quickly & damage-free. We've yet to wet mop it, but with a robot vac cruising around every other day, it looks darn clean. Overall, I'm SUPER happy with the entire process and how the floor turned out.


Rating 4/10
2/5

If they actually had what's indicated as in-stock on their site, this would be a great service. Since they don't, it isn't. They have no ideal where merchandise is in their store, and ALWAYS fail to find anything where only a few are left. Instead of wasting 30-45min scouring the store myself, I ordered in advance, hoping they'd do the hunting. They did nothing. After wasting said 30-45min myself anyway, as usual, nobody could locate any of what I ordered. Of course they were nice enough to sell me a lousier equivalent, (nickel plated jacks on audio cables instead of gold plated, same brand,) that was marked at triple the price, for only twice the price of what I ordered. Gee, thanks.


Rating 2/10
1/5

*This company is a front for yesbuy.com* I was fooled. No shipment confirmation 9 days after paid in full order. Listed back-ordered, non-stocked merchandise as available. "Tracking" info on their site contains no tracking info or shipment proof-- it's a static copy of the order confirmation page. "Contact us" link on "tracking" page points to website home page. Called, and got a human easily. She was helpful, but with a straight face apologized and said my order would be shipped this Friday, 11 days after I ordered it. Canceled the order verbally, and was sent an email confirmation of cancellation while still on the phone, but no proof of action. Digging for help on their site, I find they claim discretion to ship via USPS instead of UPS ground which they charge appropriately for, and advertise throughout checkout process. Has such horrid feedback here and elsewhere that they have many aliases, including 'compcdr', which I found. Not worth the hassle to save a few bucks.


Rating 2/10
1/5

No shipment confirmation 9 days after paid in full order. Listed back-ordered, non-stocked merchandise as available. "Tracking" info on their site contains no tracking info or shipment proof-- it's a static copy of the order confirmation page. "Contact us" link on "tracking" page is dead-- points to website home page. Had to hit the web for a phone number-- Called, and got a human easily. She was helpful, but with a straight face apologized and said my order would be shipped this Friday, 11 days after I ordered it. Canceled the order, and was sent an email confirmation of same while still on the phone, but no proof of action. Digging for help on their site, I find they claim discretion to ship via USPS (which offers delivery confirmation, but usually zero useful tracking info if the package is delayed or lost,) instead of UPS ground which they charge appropriately for, and advertise throughout checkout process. Has such horrid feedback here and elsewhere that they have many aliases, including 'compcdr', which I fell prey to. Do yourself a favor and spend another couple bucks to order from someone else who actually stocks what they sell, and communicates with their customers without being hunted down.


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