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  • Rating 2/10

    I actually cancelled my order with venue.com today after a month of waiting with the same backorder crap as well. The Customer Service Rep told me that since it was after 30 days it would have to go to their corporate office. Furthermore I have now been billed for an item I haven't even recieved yet. Te rep told me to make the minimum payments since it's going to take 1 -2 billing cycles for this to go through and I should get all my money back. I don't buy this and unfortunately I saw all the complaints about this company after I placed the order. I just filed a complaint with the BBB. I'm waiting for their response, but I've heard that it may be neccessary to call the actually credit, World Financial Bank. I'm going to try this tommorow and I'm also going to see if I should get a lawyer as well.

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