5/5

posted May-30-2013

Have built hundreds of computers over 14 years. Ordered a used CPU and after having random reboots, swapped all parts to find the CPU was the problem. Started RMA process via email late at night explaining how I tested. Response email waiting for me in the morning and they just refunded the entire amount plus shipping, told me to keep the CPU ($17). Can't ask for better customer service than that. They trusted me without hesitation and I plan to return the favor in the future.

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5/5

posted Jun-14-2007

I've purchased from Petra's before but this is my first comment on them. In the past and even today they have been great to deal with. In all of my orders they have been 100% accurate and shipped within 24 hours, arriving within 3 days. They have reasonable shipping prices and some of the lowest prices for the specialty computer equipment that they sell which you won't find at those other, bigger online-computer stores. Petra's definitely caters to a niche crowd, a crowd that easily identifies with Petra and their experienced staff. They are truly people who use the products they sell.

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