1/5
posted Jun-05-2003
BUYER'S BEWARE:
Oh, how I wished I had seen their ratings here before I was suckered.
On Thursday, May 29, 2003, I ordered an ATI Radeon 9500 Pro (retail)[$169], a Thermaltake Xaser II A5000A Plus case (w/ lg window kit)[$99] and a Microsoft Internet Keyboard PS/2 [18]. No email confirmation sent.
On May 30, 2003, they charged my Visa $286.01. I checked the "order tracking" at qbitpc.com, and it showed my order number, date, amount, that I was fully paid, and said "click here for status". Clicking there took me to a page with even less info, and on that page the "CLICK HERE FOR INFO" wasn't clickable. I decided to give them the benefit of the doubt and waited until Monday.
On Monday morning, June 2, I sent an email inquiring about my order. I didn't receive a reply until almost 8pm Tuesday night. Here was the ENTIRE reply:
"order canceled , no stock
sorry"
Yesterday, June 4, I exchanged a number of emails attempting to clarify the situation and learned that although they had charged my Visa, they were out of the case and video card. However, up until after the last email I sent them yesterday, both were listed on their site as available for purchase. To their credit, they've since corrected the site.
Every attempt to call them, at either toll-free number or their Annapolis, MD number results in no one answering and full voicemails for all but accounting. Left a message today and didn't hear back. Their last email yesterday was:
"your order has been canceled and we will not be offering those products anymore. they were on liquidaton and we ran out. sorry"
It's June 5, and I'm still waiting for them to credit my card. Hopefully I won't have to resort to more drastic means to get the money they took from me.
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![Share](javascript:share_rating({"review_body":"BUYER\u0027S BEWARE: <br><br>Oh, how I wished I had seen their ratings here before I was suckered.<br><br> On Thursday, May 29, 2003, I ordered an ATI Radeon 9500 Pro (retail)[$169], a Thermaltake Xaser II A5000A Plus case (w\/ lg window kit)[$99] and a Microsoft Internet Keyboard PS\/2 [18]. No email confirmation sent. <br><br> On May 30, 2003, they charged my Visa $286.01. I checked the \u0022order tracking\u0022 at qbitpc.com, and it showed my order number, date, amount, that I was fully paid, and said \u0022click here for status\u0022. Clicking there took me to a page with even less info, and on that page the \u0022CLICK HERE FOR INFO\u0022 wasn\u0027t clickable. I decided to give them the benefit of the doubt and waited until Monday.<br><br> On Monday morning, June 2, I sent an email inquiring about my order. I didn\u0027t receive a reply until almost 8pm Tuesday night. Here was the ENTIRE reply:<br><br>\u0022order canceled , no stock<br>sorry\u0022<br><br> Yesterday, June 4, I exchanged a number of emails attempting to clarify the situation and learned that although they had charged my Visa, they were out of the case and video card. However, up until after the last email I sent them yesterday, both were listed on their site as available for purchase. To their credit, they\u0027ve since corrected the site.<br><br> Every attempt to call them, at either toll-free number or their Annapolis, MD number results in no one answering and full voicemails for all but accounting. Left a message today and didn\u0027t hear back. Their last email yesterday was:<br><br>\u0022your order has been canceled and we will not be offering those products anymore. they were on liquidaton and we ran out. sorry\u0022<br><br> It\u0027s June 5, and I\u0027m still waiting for them to credit my card. Hopefully I won\u0027t have to resort to more drastic means to get the money they took from me.","link":"http:\/\/www.resellerratings.com\/store\/QBitPC\/review\/83331#comment83331","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/QBitPC.jpg","store_name":"QBitPC","username":"earthsound","rating":"1"}, "single");){kind=link}