5/5

posted Oct-11-2007

Update: Fedex showed up my door this morning with the package from Futurec even though they
had refunded my money. The order was placed on Oct 5 and recieved on Oct 12. Not many American companies and compete with this kind of service and speed. I sent an email to amp@Futurlec.com and asked him to rebill for the parts they delivered. I intend to place future orders because they treated me well by answering my emails, refunding my money and sending the package so quickly. I believe the package was sent before the refund was processed but in any case I did not see any of the problems mentioned by the other reviewers and intend to do business with this Company.

I placed an order with this Company because of their great prices. The web site seems to indicate they are located in the United States.
Imagine my surprise when I read the reviews on Resellerratings.com and found out that they ship from Taiwan or somewhere other than the United States. After a series of emails with amp@futurlec.com, I requested a refund which I received in about three days.
The company was courteous and professional in their emails and responded quickly. I believe that they can be a viable company to deal with if you have the time to wait for long delivery times. They should indicate that they ship from overseas on their website, other than that, I have no complaints. My situation was handled well. Now that I know that they are overseas, I will use them for parts that I am no in a hurry to receive. They do have some great prices.
Thanks to all on this site who took the time to write the comments for this Company, I learned a great deal. I do not believe they are ripoff artists, I do believe they should let everyone know where they are actually located and provide a phone number for support.

This review was modified by eagle25s on October 12 2007 10:53:21 AM

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5/5

posted Aug-16-2007

Excellent dealer to do business with.
Fast shipping and prices on Akro Mil Products that can not be beat.
A vendor I intend to do more business with.

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5/5

posted May-31-2007

The best customer service I have experienced from an online store. Emails answered within hours and an actual phone number that a human answers. Great place to purchase your computer
needs.

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1/5

posted Aug-26-2005

Ordered cd printer and ribbon, both show in stock on the web site. Order shows that the items are on backorder. Hold times are ridiculous. Cancelled order via email with no response from this Company. My advice, stay away from this Company!

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1/5

posted Dec-13-2004

Ordered Rush shipping. Never received email item was shipped. No response to numerous emails and only an answering machine that says not to leave a message. These guys are scam artists and I will have the charges reversed and contact my state attorney general about this site. Worst possible site anyone could order from.

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5/5

posted Nov-18-2004

There is no logic to buying anywhere else.
Newegg has always been and always will be, the best place to shop on the Internet.
In my personal dealings and when purchasing for my Company, few problems have ever transpired and those few that have were resolved quickly and more than fairly. Simply the best!

This review was modified by eagle25s on December 08 2004 06:19:24 PM

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