1/5
posted Jul-31-2008
These people are liars, completely dishonest, and scammers.
I was looking at buying a Nikon D300 on eBay, and checked out Barclaysphoto’s high feedback on there so thought I was dealing with a worthwhile company. I was very wrong. The reason their feedback is so high is because they list a bunch of $0.01 auctions with free shipping to pad their positive ratings while trying to dissolve the impact of their negative feedbacks. Search all the items >$1000 and see how many people are happy? Not to mention they try and bribe you into giving them positive feedback before they will help you. Basically, I won the auction and paid them via Paypal. Next thing I get a call from Tyler Durden (compulsive liar) and I regrettably told him I was a novice when it came to cameras. He tries to sell me a warranty for $700 which I continually decline. He pulls his "I don't make any commission" story several times and keeps going to speak to his manager. Now I feel like I am buying a used car! Through my own stupidity, I let him upsell me on a flash, some extra batteries and chargers, and a warranty that he dropped to $399. Turned out the flash he sold me for $229.99 lists on the Internet for $79. I called to complain about being lied to and taken advantage of, and in the end they sent me a $179.99 flash while still charging me $229.99 for it. I was upset at being taken advantage of and being lied to, and being pushed into an expensive warranty, so I called and told them I wanted to return it. Bear in mind unless you are calling the sales department you will be put on hold and pushed around for 30 minutes from department to department in the hopes you get mad and hang up. Chuck, who was supposed to be a manager, offered me a $25 store credit (great, I can buy any awful lot with $25!) and a $25 refund on the warranty. He would not give me my money back on the warranty even though it hadn't been activated. Well, I contact the warranty company and they told me that their rule is you can have a full refund within 30 days. Will barclaysphoto stand by this? Absolutely not. So don't fall for their padded feedback, lies and untrustworthiness. Save yourself the headache and spend a little extra to deal with a real company with real customer service. Stay away from these clowns.
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![Share](javascript:share_rating({"review_body":"These people are liars, completely dishonest, and scammers.<br><br>I was looking at buying a Nikon D300 on eBay, and checked out Barclaysphoto\u2019s high feedback on there so thought I was dealing with a worthwhile company. I was very wrong. The reason their feedback is so high is because they list a bunch of $0.01 auctions with free shipping to pad their positive ratings while trying to dissolve the impact of their negative feedbacks. Search all the items >$1000 and see how many people are happy? Not to mention they try and bribe you into giving them positive feedback before they will help you. Basically, I won the auction and paid them via Paypal. Next thing I get a call from Tyler Durden (compulsive liar) and I regrettably told him I was a novice when it came to cameras. He tries to sell me a warranty for $700 which I continually decline. He pulls his \u0022I don\u0027t make any commission\u0022 story several times and keeps going to speak to his manager. Now I feel like I am buying a used car! Through my own stupidity, I let him upsell me on a flash, some extra batteries and chargers, and a warranty that he dropped to $399. Turned out the flash he sold me for $229.99 lists on the Internet for $79. I called to complain about being lied to and taken advantage of, and in the end they sent me a $179.99 flash while still charging me $229.99 for it. I was upset at being taken advantage of and being lied to, and being pushed into an expensive warranty, so I called and told them I wanted to return it. Bear in mind unless you are calling the sales department you will be put on hold and pushed around for 30 minutes from department to department in the hopes you get mad and hang up. Chuck, who was supposed to be a manager, offered me a $25 store credit (great, I can buy any awful lot with $25!) and a $25 refund on the warranty. He would not give me my money back on the warranty even though it hadn\u0027t been activated. Well, I contact the warranty company and they told me that their rule is you can have a full refund within 30 days. Will barclaysphoto stand by this? Absolutely not. So don\u0027t fall for their padded feedback, lies and untrustworthiness. Save yourself the headache and spend a little extra to deal with a real company with real customer service. Stay away from these clowns.<br>","link":"http:\/\/www.resellerratings.com\/store\/BarclaysPhoto\/comment\/397243#comment397243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/BarclaysPhoto.jpg","store_name":"BarclaysPhoto (aka: PriceRitePhoto \/ Let\u0027s Go Digital \/ Dealznet \/ Hype Audio ...]","username":"dx3","rating":"1"}, "single");){kind=link}