5/5

posted Dec-06-2008

*NOTE: That order number was the first order number I received on my e-mailed receipt and is not my RMA number.*
First of all, this Envy 133 is an amazing machine. It is so beautiful and I don't really have any issues with it. I am 100% satisfied with my purchase. The main reason I'm writing is because of the excellent customer service that voodoo delivers. I have never seen quicker responses, personal attention and an overall general understanding for the customers and their needs. While I had the pleasure of speaking to a couple people over there at Voodoo, one man, Jason, was so great that he led me to write this review. He demonstrated such a great understanding and helped me every step of the way. He even called me to update me on things. It was so great and was a customer service experience I had never before experienced. These are not people that say they will let someone know and do something else. Everything is fast and efficient. I am in Orlando and received my laptop two days after I ordered it. While price may be something that cause concern for some when buying a voodoo product, rest assured that there will be no issues in quality and customer service.

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