1/5

posted Aug-13-2004

On the 3rd I ordered 35777-5VGA 17-3/4'' x 12-3/4'' x 5-3/4'' ALUMINUM CASE and 47802-2VGA SELF-CHARGE AUTO JUMPER from harborfreight.com. I haven't received any email updates, no phone calls, no letters, and not even my items. I called Harbor Freight's 800# to be put on hold for 20 minutes, finally a representative picked up and said I had to call a different 800# for customer care. On hold another 20 minutes, finally someone picks up and tells me that the Toolcase is on backorder until next month and that it takes up to 14 business days for an item to go through the shipping process. She said the auto jumper already shipped but I need to wait till at least the 28th of august before I should expect it. So I get to wait 1 month for 1 item, and then I get to wait another month for an item to come in from backorder then 14 business days for it to ship. This is unacceptable and HORRIBLE business practice. There is nothing on the website that says 14 days to ship and it DEFINITELY doesn't say anything about the Toolcase being on backorder, especially not for at least a full month. I cancelled the backorder but there was nothing she could do for the auto jumper until the 28th. I would avoid this company's online business at all costs. The only reason I ordered from them is b/c there is a Harbor frieght 2 hours from where I live and I figured it wouldn't take long to get me the items. I didn't know they were shipping from some warehouse across the nation and that they were backordered.

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5/5

posted Mar-02-2004

Bought $12 worth of led's and resistors. Arrived within 4 business days. Got a free UV 5mm led and a free robots will kill you sticker! Very cool, Very fast, EXCELLENT SERVICE! Would love to do business with again :D

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5/5

posted Mar-02-2004

On sunday Feb 29th, I placed an order for an HDTV component cable for my Xbox, I set it up for next day air shipping for $10.

It arrived this morning in perfect shape at 11am. That is some excellent service!

Of course my TV doesn't play the component though unless I get a special box so I can't even use the cable but ebgames was more than willing to refund my money but not the shipping (was my own damn fault i should've researched it first)

So I rate them A+++ and recommend them to anyone looking for gaming gear just make sure it's the right stuff before you order it ;)

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1/5

posted Feb-07-2004

***AVOID THIS COMPANY AT ALL COSTS***

On 1/23/04 I purchased a refurb xbox for $135 b/c it was a great deal. It was supposed to include an S-Controller and was rated in excellent condition. There was a 1-2 business day shipping guarantee. I wish I would've checked this website before ordering.

I was given a fed ex tracking number the night I ordered which impressed me. However that tracking number had no shipping info for over a week. I was given the runaround by feded as well as Overstock.com. Finally when I got an attitude I was told that the item wasn't given to fed ex yet. I was given some explanation that they take all of their orders to fedex on a truck and couldn't bring the truck there till it was full of orders. What kinda BS is that? So finally 2 weeks after I order the item I get it.

It came with the standard xbox controller, the xbox was scratched to hell, the jewel is so scuffed you can't even read xbox, the stickers with the serial number and all are torn apart on the bottom, the dvd drive doesn't open half the time, and I have to wiggle the controller to get it to work.

I called overstock complaining and they said if I pay return shipping they'll refund me with a 15% restocking fee even though it's defective. They didn't offer me any other choices.

AVOID THIS COMPANY! STAY FAR AWAY! YOU MIGHT GET A GOOD DEAL BUT YOU WILL REGRET EVER DOING BUSINESS WITH THIS SCAMMING COMPANY

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1/5

posted Dec-28-2002

I ordered a volcano socket 7 fan from them on December 13th, payment was sent minutes after the auction ended. I emailed them time and time again and never got a reply. About 5 days later I got a reply and they were still processing it. I kept emailing them and never got replies, and finally the email address I was sending mail to (eddie@big008.com) started giving me mailer daemon's. So they got sick of the email and deleted the email account. 10 days after I ordered the cpu (paid for 2nd day air shipping) I received the cooler. The ship date on the package was the 18th and it was sent the cheapest way possible. I emailed them demanding my shipping payment back on the 23rd and they replied today saying that they refuse to refund me anything. So I am leaving them negative feedback here as well as on ebay. I don't see how anyone else had good experiences with them. Mine was the worst ever! I ordered a cpu from newegg the same day and it arrived on Tuesday the 17th. I suggest Big008.com take a few pointers from NewEgg!

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1/5

posted Dec-10-2002

On 12/7/02 I ordered an AMD XP 2000+ CPU from partspc.com. Pricewatch showed a price of 72.82 shipped, but on their website it was boosted to 76.82. I wasn't too worried about the $4.00 so I ordered anyways and sent an email afterwards asking if I could be credited the $4.00 back. I never got a reply. I checked my hibernia account and within minutes they had already charged me 76.82 even though they say they won't charge your card till they ship. I email them again and still get no reply. Finally today I got a reply and they told me there was a problem with my card and my order was canceled even though they already charged the credit card in the amount of 76.82! They claim to have "attempted" contact with me however I listed my cell phone, my home phone, and email in the order and I have no calls from them on either phone and no emails from them. So they are LYING. And now they say goodbye and won't credit me the amount they already charged me.

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