1/5

posted Apr-24-2004
I ordered an AMD XP 2600+333Fsb CPU and Abit NF7 Mother Board from this company. It took over 3 weeks to get the parts. I checked the parts when they arrived, the CPU looked used, pitmarks in the chip and a ruff corner. I installed them and found the CPU to be dead.
It took a week to get an RMA to send back the CPU plus I had to pay for the return shipping ($3.85). The CPU arrived at their store and I was emailed and told that if I want to get a replacement I had three options.
1. Pay $5.00 plus $12 - $15 for shipping would process the exchange as an advance replacement.
2. Send your replacement merchandise IMMEDIATELY without having your returned merchandise tested by each level. For this option we will charge a flat $15 fee to process the exchange as an advance replacement and to proceed with the pretesting, Plus the above listed shipping charges.
3. proceed with your RMA as usual, allowing it to progree through all necessary stages of testing. If your merchandise is found to be non-defective, we will return your merchandise back to you as we recieved it and charge you a testing fee of upto $25, plus the cost of return shipping (between $12-15) to you.
There are three levels of inspection, each taking 7 days, that's 21 more days with a system that needs a CPU.
This company makes you do way to much to recieve your items, charges you every time they can for anything they can think of. I will never do business with them or any of their other companies.
bzboyz/tufshop/MicroX Inc. all have the same address and Fed ID #. What is up with that. Get a bad reputation in one company and just start up another?
If you are smart you will not do business with these companies!