1/5

posted Nov-03-2003

Conspiring, crafty, crooked, cunning, deceitful, devious sales tactics. They do not care about anything except taking your money and providing no service after the fact.

Regardless of what there propaganda policies say. Everything carries a "tail lights" warranty, meaning the second your tail lights leaves the parking lot the crap you bought is yours.

Take my advice and steer clear of these vultures. You are better off buying from a random merchant at www.pricewatch.com. Sure you are equally likely to get screwed. But at least you will only pay half as much for being violated.

This review was modified by doug2691 on November 03 2003 06:26:15 AM

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1/5

posted May-14-2002

I found them on pricewatch.com and in the end I wish I never had.

I purchased a barbone system, that was suppose to have the processor and heatsink installed.

When it arrived it was tapped up in a ball stuffed in the case. So much for buying barebone.

After further inspecting my invoice I noted they shorted me ram I ordered a 512 module and recieved a 256. After calling repeatably over a three hour period someone finally answered at the 1 800 free number to tell me to call tech support..a none free number. Tried calling them 2 hours later finally got through. Went through two people had to explain my problem twice (which seemed pretty simple). They demanded I send the wrong module back first before sending me the correct one that I ORDERED!! I explained that the computer was already up in production and I would prefer them to send me what I ordered, and hold the old one on my credit card to ensure they would get paid. The guy on the phone wasn't empowered to make the descion, was on hold ten minutes finally got the manager who's first words to me on the phone were "not on your life", and "You better send that back insured or you will never get your ram".

I have honestly never had such bad customer service in my life, I have been ordering parts online for years and this one tops my worst expierience ever.

My suggestion is you avoid this company at all costs. I wish they would just take down there website and deal locally in arizona. They obviosly aren't ready for the big time.

This review was modified by doug2691 on May 14 2002 10:57:09 AM

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