1/5

posted Jun-02-2007

This is the worst customer service organization I have ever delt with. Each time I called, I got a different call center with different promotions. It's like working with 12 different wireless phone companies instead of one. When I went into one of their street stores, they were unwilling to help, because I purchased over the phone, which of course is a "different department". It's amazing they are a communications company. If you have a complaint, call the President's Office of Complaints, 800 498 1912 ext 50204.

This review was modified by doinker on June 02 2007 10:45:01 AM

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1/5

posted Jun-02-2007

I cannot image worse cutomer care. Cingular has different sales departments and call centers. It is one company that has created several departments so it feels like every time I call, I am talking to a different company. I was transferred from departments time and time again.. I fyou have a compalint go directly to the top, 800 498 1912 ext 50204. It is the President's Complaint Department. Good Luck!

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1/5

posted Apr-21-2006

I ordered 2 cell phone chargers. Both broke in on the first use. To make matters worse, the "prongs" got stuck inside my cell phone and I had to go to a jewelery store to have someone with a small enough pliers pull th eprongs from my phones. I would never buy from this company again. zero out of five.

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