59,712 stores
1,818,763 reviews
Over 250,000 shoppers online now
59,712 stores1,818,763 reviews Over 250,000 shoppers online now
 Total Reviews | 4 |
 Helpful Reviews | 1 |
| Forum Posts | 0 |
| Homepage | |
 Member Since | 24-Oct-03 |
 Last visit | First visit! |
Check out all the stores loved by dmagner
| Other World Computing (macsales.com, eshop.macsales.com) |  |
| SuperMediaStore |  |
| CapLink Technology, Inc. |  |
Check out all the stores reviewed by dmagner
| Other World Computing (macsales.com, eshop.macsales.com) |  |
| SuperMediaStore | |
| RadioActiveDeals (USA Photo Nation, Rainbowtronics, expecam.com) | |
| CapLink Technology, Inc. |  |
dmagner likes these stores the least and has left a poor review for them.
| RadioActiveDeals (USA Photo Nation, Rainbowtronics, expecam.com) | |
Share your shopping experience and interact with
1,969 participating stores,
write a review!
Follow us & win cool gear: 
posted Dec-20-2009 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Happy to report that after my recent low rating I was contacted almost immediately by a senior account representative and after discussing the problem I had encountered OWC made a concession that had previously been denied. They apologized for the misunderstanding and promised it would not happen again. I am now happy with how this matter has been handled and happy to return my rating to better reflect their willingness to resolve problems to achieve satisfaction on both sides of the table. ","link":"http:\/\/www.resellerratings.com\/store\/Other_World_Computing_10\/review\/524702#comment524702","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Other_World_Computing_10.jpg","store_name":"Other World Computing (macsales.com, eshop.macsales.com)","username":"dmagner","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great website and pricing, have done several orders with this firm and all transactions were good. Slight delay on shipping this order but nothing serious and was eventually resolved. Will order from them again when I need something. ","link":"http:\/\/www.resellerratings.com\/store\/Supermediastore\/review\/339176#comment339176","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Supermediastore.jpg","store_name":"SuperMediaStore","username":"dmagner","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"\u0022Worst experience in many years, low teaser price for Cannon Powershot S410. Order placed and followed with notice to call then. High pressure sales to purchase additional overpriced accessories that eliminated any initial savings and made the purchase far more expensive than other vendors. Having read reviews after ordering but before calling I saw that if I did not take the extras the original order would likely be on back order for six weeks or never ship. As vacation is looming I went ahead and accepted the overpriced extras rather than be bothered with the delay. Even then my order was stuck in their shipping department for a week. Sent a scathing email threatening to cancel is they did not get off their butts. Finally got a notice it shipped after my email threat. Now I have another week to to 12 days to wait so it could stretch to almost three weeks. Worst experience I have ever had and will never purchase so much as a toothpick from them again. My own fault, after many years of online purchases with almost a perfect record I seldom even bother checking user reviews, now I have learned my lesson and not make that mistake again. Avoid this merchant like the plague, the low prices are merely bait to get you on the hook. \u0022","link":"http:\/\/www.resellerratings.com\/store\/RadioActiveDeals\/review\/143191#comment143191","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/RadioActiveDeals.jpg","store_name":"RadioActiveDeals (USA Photo Nation, Rainbowtronics, expecam.com)","username":"dmagner","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent experience in all respects, low price, easy web site and order, on time delivery. One call to support for tracking number answered quickly and efficiently. Will definitely use this vendor again.","link":"http:\/\/www.resellerratings.com\/store\/CapLink_Technology_Inc\/review\/102791#comment102791","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/CapLink_Technology_Inc.jpg","store_name":"CapLink Technology, Inc.","username":"dmagner","rating":"5"}, "single");){kind=link}
“Thank you for your honest feedback.
Other World Computing sincerely apologizes for failing to meet your expectations concerning the damaged product that you received and the time that you spent.
OWC has built a reputation on the service levels that we provide for our customers and we are truly sorry that your experience has not met your expectations.
It is always frustrating when unexpected issues arise, but we’re here to help and happy to do so.
At this point, we would be happy to set up an in store credit for you. One of our Customer Service Representatives will send you an e-mail with specifics so that this does not become more of an inconvenience for you.
We hope that we have been successful in addressing both your concerns and needs and also hope that we will have an opportunity to regain your trust in the future.
Sincerely,
Robert Boris
Call Center Manager
”