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36,421 stores1,204,261 reviews 5772 shoppers online now
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posted Feb-04-2012 
![Share](javascript:share_rating({"review_body":"Product (wireless bridge) was described as new but did not come with installation software or a manual but did come with a visibly defective ethernet cable. I did get a full refund - with the exception of my return shipping costs - with no hassle but how could this product even be remotely considered new? An apology and refund of the shipping costs would have avoided this negative review.","link":"http:\/\/www.resellerratings.com\/store\/CompuVest\/comment\/1222941#comment1222941","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/CompuVest.jpg","store_name":"CompuVest","username":"dlsimo52","rating":"2"}, "single");){kind=link}
“We place tremendous value on our customers and strive for the highest standards in the industry. We sincerely regret any inconvenience that you incurred. Compuvest prides itself on our quality customer service and regrets that you feel your experience was anything less. When a customer notifies our company of a less than satisfactory experience, we endeavor to review the processes that give rise to the customer feedback and take appropriate measures to address their comments. We understand the miscommunications that have occurred and are sincerely apologetic.
Please send me your return shipping receipt to allison@compuvest.com and we willy fully reimburse you for any return shipping costs you incurred. Please do not hesitate to conact me if you have any further questions or concerns. Thank you.”