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posted May-06-2008 
![Share](javascript:share_rating({"review_body":"I ordered a custom built notebook from xtremenotebooks.com. Great notebook, the order was filled and shipped promptly. The problem is with the customer service. One of the accessories that I ordered (a 320 gig esata hard drive) was unavailable, so I opted for a different esata drive. When the drive arrived it was not esata, but a usb (much slower). It has taken (in my openion) too long to resolve this matter and I had to pay for the shipping cost for their mistake. Also, I requested some diagrams and parts info from their support staff and have not received that either. They build excellent notebooks, but the customer service is terrible. I will never buy anything else from them, nor recommend them to my customers (I am a computer tech). ","link":"http:\/\/www.resellerratings.com\/store\/Xtremenotebooks\/review\/378208#comment378208","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Xtremenotebooks.jpg","store_name":"Xtremenotebooks.com","username":"dlc71913","rating":"2"}, "single");){kind=link}