1/5
posted Sep-19-2007
Their phone number is (800) 847-1833. Getting a hold of a Service Rep is unbelievably difficult. "please hold. please hold" is the norm. Finally you get the person putting you on hold to actually deal with you and it turns out that Prior post is correct.
Typical bait and switch. They will tell you bogus stories. Camera is discontinued. There is not battery with the camera. The battery is a starter 15 minute battery. The lens is plastic. Lens is different brand. They do not accept american express (which the site clearly states that they do). Finally, they offer to hook you up with something else that is just slightly more expensive.
Never order anything from them. Others have had to cancel their cards to avoid charges.
They apparently have an open law suits filed by the State of New Jersey. In November, 2006, The State of New Jersey filed suit against the corporate parent of this group of dealers for "allegedly violating the state’s Consumer Fraud Act and Advertising Regulations..."
As noted in this press release, the suit "alleges that Save Here Distribution used bait and switch tactics, failed to deliver merchandise and misled consumers in the advertising and pricing of items."
Special Note: according to customer reports on ResellerRatings, American Express has cancelled this group's account as of February, 2007, due to the number of complaints.
http://sheddingsomelight.com/buy-cameras/list/dealers-expressfam.html
Company is noted as known as
ExpressCameras.com 1-800-772-0136
GeniusCameras.com 1-800-847-1833
RoyalCamera.com 1-800-301-1778
This review was modified by
dj180 on September 19 2007 05:23:01 PM
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![Share](javascript:share_rating({"review_body":"Their phone number is (800) 847-1833. Getting a hold of a Service Rep is unbelievably difficult. \u0022please hold. please hold\u0022 is the norm. Finally you get the person putting you on hold to actually deal with you and it turns out that Prior post is correct.<br><br>Typical bait and switch. They will tell you bogus stories. Camera is discontinued. There is not battery with the camera. The battery is a starter 15 minute battery. The lens is plastic. Lens is different brand. They do not accept american express (which the site clearly states that they do). Finally, they offer to hook you up with something else that is just slightly more expensive.<br><br>Never order anything from them. Others have had to cancel their cards to avoid charges.<br><br>They apparently have an open law suits filed by the State of New Jersey. In November, 2006, The State of New Jersey filed suit against the corporate parent of this group of dealers for \u0022allegedly violating the state\u2019s Consumer Fraud Act and Advertising Regulations...\u0022<br><br>As noted in this press release, the suit \u0022alleges that Save Here Distribution used bait and switch tactics, failed to deliver merchandise and misled consumers in the advertising and pricing of items.\u0022<br><br> Special Note: according to customer reports on ResellerRatings, American Express has cancelled this group\u0027s account as of February, 2007, due to the number of complaints.<br><br>http:\/\/sheddingsomelight.com\/buy-cameras\/list\/dealers-expressfam.html<br><br>Company is noted as known as<br>ExpressCameras.com 1-800-772-0136<br>GeniusCameras.com 1-800-847-1833<br>RoyalCamera.com 1-800-301-1778","link":"http:\/\/www.resellerratings.com\/store\/ExpoCameras\/comment\/335441#comment335441","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ExpoCameras.jpg","store_name":"ExpoCameras","username":"dj180","rating":"1"}, "single");){kind=link}