1/5

posted Nov-11-2011

I ordered on this catalog Nov. 1st for my daughter's princess party. I saw this cute little fun shaped notebooks. Her party is Nov. 12 so I am like, I have plenty time to receive this package. Per website order status, it was shipped Nov. 4 and had UPS tracking # that I checked everyday and it has the same status BILLING INFORMATION RECEIVED. I called UPS and they said it was not ship yet. I called Lakeside and told me it left their warehouse Nov. 4th but once it reached UPS here in FL that's when I will update status. I worked for a catalog company and the major bookstore in US and never heard of such. UPS will have tracking info as soon as they have the package and it will roll. This is not my 1st time ordering online either. This company made me so mad for lying completely on my face. They are telling me that standard shipping is 8 to 10 business days after ship date but guess what? That information is not in their website's FAQs so everything is false information! Ok. So, since the package will not arrive before my daughter's party tomorrow, I am declining that stupid package and will NEVER ORDER from this company EVER AGAIN!

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