1/5

posted Apr-17-2010

I accidentally purchased the wrong book for a class from DirtCheapBooks4U via Amazon.com. I realized my mistake within 20 minutes of making the purchase. I emailed Amazon and DirtCheapBooks of this and that I wanted to cancel the order. Amazon gave me a written response of the cancellation but DCB still sent the book 3 days later. The DCB rep Karla P lied and said they didn't know I cancelled the order and didn't check their email in time even though the book wasn't shipped until after she wrote me her email. Then when I returned the book via certified US mail the way Karla P told me to, Karla P said they never received it and THEN told me I should have paid extra for mail with "proof of receipt" and she refused to refund the cost of the book even though I mailed it back to DCB. This company has liars and thieves.

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