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59,620 stores1,804,674 reviews Over 250,000 shoppers online now
 Total Reviews | 2 |
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| Member Since | 5-Nov-04 |
| Last visit | First visit! |
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| 1800petmeds.com |  |
| VIP Camera | |
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| 1800petmeds.com |  |
| VIP Camera | |
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posted Jun-21-2012 
![Share](javascript:share_rating({"review_body":"1800PetMeds has one thing going for them: price. Unfortunately, after attempts on three different prescriptions, I can\u0027t ever seem to get them to ship the item. The latest is a prescription for Soloxine. It\u0027s been around two weeks since I ordered. At first it was a back and forth between the vet and 1800petmeds to get the prescription. That didn\u0027t work, so I got the vet to write me a script which I then scanned and emailed to them. Apparently the customer service team doesn\u0027t enter my information or status into the system, as I\u0027ve received the same canned email response multiple times. Every time, it indicates that my vet needs to approve something, or release information, but they already have the script and my vet has no idea what they\u0027re talking about. I really congratulate those of you who can actually buy anything from this store, but I wouldn\u0027t recommend this to anyone (even considering the 50-75% discount when compared to vet pharmacies). <br><br>Do not use them, it\u0027s not worth the time and effort.","link":"http:\/\/www.resellerratings.com\/store\/1800petmeds\/review\/1656324#comment1656324","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/1800petmeds.jpg","store_name":"1800petmeds.com","username":"dergam","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a DSC-P100 from the site on October 3rd, 2004. Called the next day to \u0022expedite\u0022 the order. After getting the \u0022you need the accessories\u0022 pitch, I still declined and was told it would ship in 21 days. None of my email was ever answered. 22 days later I received an email stating my order was cancelled. Calling about the order, they flat out lied to me and told me that I had called and cancelled the order. <br><br>Well, I should have left it at that and ordered from someplace more reputable. But being tempted like an idiot by the low price, I gave in to the accessory package. This raised the price of the camera over $100, but supposedly included an extra battery (in addition to the included battery), a case, a cleaning kit, and lcd screen protectors. <br><br>Surprise, surprise, the camera arrived 5 days later, but the supposed extra battery was missing. <br><br>I buy probably 90% of my major purchases on the internet, and this is the worse experience ever. It\u0027s ten times worse than the run arounds you sometimes get on ebay. I can\u0027t even consider this a \u0027business\u0027. It\u0027s a scam. I\u0027m filing a formal report to the BBB of NY. ","link":"http:\/\/www.resellerratings.com\/store\/VIP_Camera\/review\/168984#comment168984","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/VIP_Camera.jpg","store_name":"VIP Camera","username":"dergam","rating":"1"}, "single");){kind=link}
“Thank you for your feedback; we value our customers and strive for exceptional customer service. As a licensed pharmacy, we are unable to dispense prescription medications without an authorization from your veterinarian. We can accept an authorization from your vet by telephone or fax, or if your vet prefers not to authorize by telephone or fax, we can accept your vet's original written prescription that you mail to us. Our pharmacy department checked again on your order; while we did receive a response from your vet on 6/11/13, it was not an approval for the prescription. If you'd like, we would be more than happy to contact your vet again.
~ Abby, PetMeds Pro”