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All Customer Reviews (5)

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Wirester
Rating 2/10 1/5
modified review posted Oct-26-2010

It took 9 days to receive the wrong case for my phone. They sent an i8000 case instead of an i920. They don't take phone calls, so there is no way to iron out the problem in one email and it can take several days to receive a response. They also do not cross ship even if they send the wrong item. It took me 5 emails and two weeks to iron this out. Hate that I'm tied up with slow process (i.e. please send us the sku, wait a day, etc) and that my new phone is still unprotected. The net net is it can be a hassle and it could take more than a month from start to finish. I will probably just return this one and order from another company.

modified review This review was modified by dem1an on October 31 2010 06:49:20 AM
DPS Nutrition
Rating 4/10 2/5
modified review posted Aug-04-2009

The prices look good, but they don't have it together on their stock. I placed an order and a few days later I noticed I didn't receive shipping information. I called and it turns out an item (IntrAbolic) was backordered for 2 weeks. I try to strategically place my orders, so it is frustrating when something is supposedly in stock when you order but actually is not. For instance, I placed an order on bodybuilding.com yesterday and could have added the IntrAbolic to my order and been done for $4 more.

modified review This review was modified by dem1an on August 04 2009 06:29:43 AM
YesBuy
Rating 2/10 1/5
modified review posted Dec-12-2008

There website says you can cancel your order if it has not shipped. This is not the case. I ordered a cable on Sunday night and called Monday to cancel it and the rep asked me to call back in a half hour. The second rep said my order had already been prepared for shipment. It is now 5 days later and my order has still not showing as shipped.

Newegg.com (USA
Rating 10/10 5/5
modified review posted Dec-02-2008

I bought a video card based on an assumption that the $40 rebate would be honored since the rebate was hosted on Newegg's website. The rebate says "Purchase a qualified product listed on this form between the purchase dates of November 01, 2008 and November 30, 2008". Again, this was hosted by Newegg, so I believe it was good. When I went to the complete the rebate process at worldwiderebates.com, it only listed the dates 11/1 to 11/4. I also ran across a product review where someone had the same problem and that Newegg credited them the $20. It took them 5 minutes. I called Newegg and explained what happened and the rep never got back with me. Today I opened up a chat instead and repeated the process and again they asked to get back with me. Today I wasted a literal 1 hour chatting with a rep. I don’t see how it is even up for discussion. In fact, they found 2 more rebate docs to rebates with the same dates, 11/1 to 11/30. I am told I should hear back in a day or two. I’ve been a big Newegg fan for many years and have been loyal and I have to admit this is very disappointing. If you want to see the rebate, here is the link. I’m tempted to contact consumer affairs.

http://images10.newegg.com/UploadFilesForNewegg/rebate/SH/EVGA14-130-370Nov01Nov3008ez21us.pdf

Newegg finally made good on the rebate, so I am revising my rating.

modified review This review was modified by dem1an on December 12 2008 12:35:08 PM

, Newegg.com (USA) rep has responded
modified review posted Dec-03-2008

“Dear dem1an,

Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this uncommon situation, and we assure you that we would never intentionally cause for you to ever be dissatisfied with our services.

At your earliest convenience, please contact Dianne at 800-390-1119 ( dial 25045 immediately ) or email her at dianne.v.segue@newegg.com for further assistance.

Sincerely,
Newegg.com

AV Street
Rating 2/10 1/5
modified review posted Dec-16-2004

Item showed in stock on their website. I ordered the item on the 10th. Three and a half business days later, the 16th, no update has been given on when it will ship. There is no way to contact vendor except by email. Their website says that they ship the same or next day or will contact you promptly. This has not been my experience. It turns out in fact the "in stock" reflected on their website was erroneous. The item was actually backordered. This itself is a problem and the fact that it requred an urgent email to extract this information from them is another. If you are under a time crunch, I wouldn't recommend this vendor.

modified review This review was modified by dem1an on December 17 2004 04:24:24 AM

About dem1an

Reviewer Stats

Total Reviews 5
Helpful Reviews
Forum Posts 0
Homepage
Member Since 18-Apr-01
Last visit 17-Dec-04

Favorite Stores

Check out all the stores loved by dem1an

  Newegg.com (USA) Rating 10/10

All Stores

Check out all the stores reviewed by dem1an

  Wirester Rating 2/10
  DPS Nutrition Rating 4/10
  YesBuy Rating 2/10
  Newegg.com (USA) Rating 10/10
  AV Street Rating 2/10

Least Liked Stores

dem1an likes these stores the least and has left a poor review for them.

  Wirester Rating 2/10
  YesBuy Rating 2/10
  AV Street Rating 2/10
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