5/5

posted Dec-09-2004

Photosolve followed up via email to me as soon as it found out from DHL that a delivery was said to have been made to my address. When I discovered that in fact there was no package on my doorstep, the Photosolve CEO followed up with persistent inquiries to DHL until the package mysteriously appeared on my doorstep the following day. I appreciated this extra attention to customer relations. Even factoring in the extra day of waiting before I received the product, due to no fault of Photosolve, I was pleased that the product was promptly sent out as soon as my order was received.

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1/5

posted Dec-09-2004

Buy from this store only if you are prepared to be ripped off. As another poster has already indicated, you should be suspicious of all the glowing reviews found here that don't have a rating, those little orange icons that should be to the right of every review......take the enthusiastic reviews with a grain of salt, as they are obviously fraudulent. I ordered a now very hard-to-find Olympus C-2020z, which has a great reputation for infrared photography, and I got the camera. It looks like it is in good shape, fortunately. But I didn't get the battery charger, rechargeable batteries, remote control, camera strap, and lens cap, which were all missing from the package when it arrived. I called Cameras for Less, and the guy I spoke with had the chutzpah (AKA the gall) to tell me that the camera didn't operate with rechargeable batteries, so there was no recharger, flatly contradicting the company's own webpage describing the camera and all the accessories that were supposed to come with it. I called Olympus and was told that the accessories should have definitely been included. The fellow from Camera for Less said he would send me everything but the recharger, but I had a hunch her was just blowing me off, and so far my hunch has proven to be right.

I was lucky enough to have bought an Olympus C-5050z five months ago for regular photography from another dealer, so I can use the battery charger, remote control and so on that came with that camera, but you will not be so lucky when you open the box sent to you by Camera for Less. I will only now have to buy a camera strap direct from Olympus.

Again, unless the C-2020 has a defect I haven't found yet, I'll lose only the cost of buying the strap. But you won't be so lucky!

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5/5

posted Dec-09-2004

Photosolve followed up via email to me as soon as it found out from DHL that a delivery was said to have been made to my address. When I discovered that in fact there was no package on my doorstep, the Photosolve CEO followed up with persistent inquiries to DHL until the package mysteriously appeared on my doorstep the following day. I appreciated this extra attention to customer relations. Even factoring in the extra day of waiting before I received the product, due to no fault of Photosolve, I was pleased that the product was promptly sent out as soon as my order was received.

comment on review | report?

Is this review?… Helpful Cool Share

1/5

posted Dec-09-2004

Buy from this store only if you are prepared to be ripped off. As another poster has already indicated, you should be suspicious of all the glowing reviews found here that don't have a rating, those little orange icons that should be to the right of every review......take the enthusiastic reviews with a grain of salt, as they are obviously fraudulent. I ordered a now very hard-to-find Olympus C-2020z, which has a great reputation for infrared photography, and I got the camera. It looks like it is in good shape, fortunately. But I didn't get the battery charger, rechargeable batteries, remote control, camera strap, and lens cap, which were all missing from the package when it arrived. I called Cameras for Less, and the guy I spoke with had the chutzpah (AKA the gall) to tell me that the camera didn't operate with rechargeable batteries, so there was no recharger, flatly contradicting the company's own webpage describing the camera and all the accessories that were supposed to come with it. I called Olympus and was told that the accessories should have definitely been included. The fellow from Camera for Less said he would send me everything but the recharger, but I had a hunch her was just blowing me off, and so far my hunch has proven to be right.

I was lucky enough to have bought an Olympus C-5050z five months ago for regular photography from another dealer, so I can use the battery charger, remote control and so on that came with that camera, but you will not be so lucky when you open the box sent to you by Camera for Less. I will only now have to buy a camera strap direct from Olympus.

Again, unless the C-2020 has a defect I haven't found yet, I'll lose only the cost of buying the strap. But you won't be so lucky!

comment on review | report?

Is this review?… Helpful Cool Share