1/5

posted Jul-08-2011

OneStopPlus = one stop ordering PLUS no customer service.

OneStopPlus is just another useless middleman that adds an extra layer of BS to the transaction.

The "One Stop" part means placing one order for multiple retailers, which sounds great until you get to the "Plus" part, which means having to deal with each individual retailer for customer service issues, returns, and refunds.

Don't expect OneStopPlus to help you with anything after your initial order. It is best to ditch the worthless middleman and order directly from the source.

Sheesh!

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1/5

posted Nov-18-2010

It has become apparent to me that acehardwareoutlet.com has no inventory whatsoever. It's as if they transmit all their orders to a fulfillment house somewhere in China, which would explain why it takes them weeks just to process orders, much less ship them.

"In stock" and "ships within 1-2 business days" are just lier statements they use to hook you into placing an order. Then customer no-service strings you along further with more lies and endless excuses. In the meantime, these slime-bags charge your credit card, which shouldn't happen until goods are shipped.

Having had enough of this nonsense, I called to cancel my order, and since you can't trust anything they say, I insisted on a conformation email and kept the rep on the phone until I received it. Also, I will be issuing a charge-back if they don't post my refund promptly.

There goes another customer, driven away by lies, BS, and stupidity.

Sheesh!

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