1/5

posted Jun-23-2010

Red flag for people shopping on www.redtagsavings.com. This store still uses old tactic bait and switch, a complete waste of your time and money.

Ordered an item on 6/17/10 online. Called about 30min after that to confirm. A customer service confirm the item is available and try to sell more insurance/accessories but I said just want to buy the only item.

6/20/10 check online and see the status stay as "To verify", called customer service again, they said they're still processing. Check back that afternoon and see status changed to "In process"

6/23/10 morning, check online, still see status "In process". Called and they said they send email about a warehouse issue (of course, no email ever sent to me, I double checked junk folder too) the item is not available and offer another older model which cost $50 less.

That's a seven days wasting of my time so I canceled the order and post the alert here for shoppers, and also contribute to attempt to weed out stores that use same tactics "bait and switch".

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